Financial Support

A guide to financial help available for families in the Thames and London area.

Losing a loved one can be emotionally overwhelming, and managing funeral costs may feel difficult. Below is a clear guide to government benefits, grants, charitable support, and local London-based services that may help ease the financial burden.

1. Bereavement Support Payment

For those who have lost a spouse or civil partner. Support includes a lump sum and monthly payments.

Eligibility:

Under State Pension age
Partner paid National Insurance for at least 25 weeks

0800 731 0469
Search: "Bereavement Support Payment" on GOV.UK

2. Funeral Expenses Payment

For those on a low income or receiving certain benefits. Can help with:

  • Cremation fees
  • Death certificates
  • Travel costs
  • Burial/cremation fees

Eligibility:

 You are responsible for the funeral costs
You receive benefits such as Universal Credit, Housing Benefit, Pension Credit, Income Support
0800 731 0469
Search: "Funeral Expenses Payment" on GOV.UK

3. Pension Credit Bereavement Support

For those receiving Pension Credit. May provide a one-off payment or ongoing additional support.

0800 731 0469
GOV.UK – Pension Credit Support

4. Charitable & National Support

Charity / Organisation Type of Support Contact
Turn2usGrants & financial aidturn2us.org.uk / 0808 802 2000
MoneyHelperBudgeting & debt guidancemoneyhelper.org.uk / 0800 138 7777
StepChangeFree debt supportstepchange.org / 0800 138 1111
Cruse Bereavement SupportEmotional & practical supportcruse.org.uk / 0808 808 1677

5. Local London Support Services

Local Support Purpose Contact
London Bereavement NetworkDirectory of support serviceslondonbereavementnetwork.org
The Loss FoundationBereavement after cancer / illnessthelossfoundation.org
Age UK LondonOlder adult financial guidanceageuk.org.uk/london / 0800 169 6565
Citizens Advice LondonLegal, benefits & money advicecitizensadvice.org.uk

6. Local Authority Support

Your local borough council may provide Local Welfare Assistance or, if funds are unavailable to pay for a funeral, a Public Health Funeral.

📍 Find your council: gov.uk/find-local-council

7. National Bereavement Service

Offers free, confidential guidance related to:

Probate & wills
 Banks & financial institutions
Understanding funeral options
Bereavement rights

thenbs.org
0800 0246 121

8. Cost Comparison – Direct Cremation vs Traditional Funeral

Funeral Type Typical Cost (London) Notes
Direct Cremation (Thames Direct Cremation)£1,695All-inclusive, no service, local care
Traditional Cremation£3,500 – £4,500+Ceremony, venue & minister fees apply
Traditional Burial£5,000 – £7,000+Burial fees & plot cost vary by borough

A direct cremation is the most affordable option and allows families to plan a farewell in their own time — with no pressure or rushed decisions.

man sign in documnt

9. Documents You May Need for Financial Claims

When applying for benefits or financial assistance, the following may be required:

  • Death certificate
  • Birth certificate
  • Marriage / civil partnership certificate
  • National Insurance number (yours & the deceased’s)
  • Bank statements / benefit statements
  • Proof of income or pension
  • Will or evidence of executorship (if applicable)

Tip: Having digital copies can speed up applications. We are happy to advise on what is needed.

Seeking Financial Support After a Bereavement

Financial help may assist with:

  • Funeral costs
  • Government benefit claims
  • Debt management & support
  • Probate guidance

Thames Direct Cremation, provided by White Rose Modern Funerals, offers clear pricing and compassionate guidance — ensuring your loved one receives a respectful farewell while helping you navigate practical matters.

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We support families across the Thames and London area with dignity, clarity, and local expertise.